FAQ

Why type of tshirts do you use?

100% preshrunk cotton beefy t's.

Why should I create an account?

Creating an account speeds up the process of ordering from us in the future. You will not have to fill out the contact or billing information again. No credit card information is stored during this process.

What type of payments do you accept?

What does shipping cost and when does my order ship after being placed?

Shipping is calculated by the United States Postal Service (USPS). We will process and ship your order within 3 to 7 days of receipt. If your order is delayed for any reason, we will communicate with you until any issues are resolved.

Please contact customerservice@letterfromjohn.com with any questions regarding orders.

Am I charged sales tax?

A flat 8.25% sales tax will be applied to all orders with a NY address. No sales tax will be applied to orders from other states.

Returns?

If you have questions or changes please email us at customerservice@letterfromjohn.com. Please include your name and order number in all communication.

John is committed, not to an institution, but to making you a happ, happ, happy customer.
If for any reason you are not completely satisfied with your purchase, you may return the product, not worn or washed, in the original packaging, within 10 days of receipt and receive a free replacement of an equal or lesser valued product.
Shipping charges will not be refunded.